HumanLink, LLC is dedicated to maximizing human capabilities through its expertise in integrating improved Graphical User Interface (GUI) analysis and design, process improvements, training, hiring and retention, work culture, workstation design, and technology recommendations and implementation. We collaborate with every component of transportation security by developing strategic partnerships with government agencies, vendors, operators, airline and airport authorities, and industry stakeholders. Using a holistic approach to garner greater operational security effectiveness and efficiency, Human Systems Integration (HSI) principles are applied, as appropriate, in order to identify areas of improvement.
HumanLink, LLC focuses on improving security outcomes that are beneficial to all transportation venues and stakeholders, in areas such as:
Strategic Partnerships: Coordinate with users to develop people, processes and technology to maximize human capabilities using qualitative and quantitative data collection and analysis.
Human & Automation: Assess automation’s impact on human performance to provide improvement recommendations.
Passenger Experience: Improve screening efficiency to make it a seamless process with added personal security.
Threat Detection Improvements: Increase screening accuracy through identification and validation of users competencies and skills, training effectiveness, appropriate human/system automation allocation